Privacy Policy

Last updated: 13 November 2026

Allwebsite ("we", "us") designs, builds and manages websites for businesses in Auckland. This policy explains how we collect, use and protect your personal information, in line with the New Zealand Privacy Act 2020.

Information we collect

• Contact and project details you give us through our website survey, project enquiry form, booking page, or by phone, email or KakaoTalk: your name, phone number, email address, business name, current website and details about your project or budget.
• Booking details: the date and time you choose for a consultation.
• Chat messages you send to our AI assistant on this website, and any contact details you share in the chat.
• Basic technical information your browser sends when you visit (such as IP address and browser type), used by our hosting provider to run and secure the site.
• Preferences stored in your browser, such as whether you turned the background sound on. These stay on your device and are not sent to us.

How we use it

• To reply to your enquiry, prepare quotes and run your consultation.
• To deliver and manage the website services you ask us for.
• To improve our website and services.
• We do not sell your personal information, and we only send marketing if you ask us to.

Who we share it with

We use trusted service providers to run our business. Some of them store or process information outside New Zealand:

• Hostinger — website hosting.
• Google (Gmail) — email, including form notifications.
• Anthropic — the AI model that powers our website chat assistant. Chat messages are sent to Anthropic to generate replies.

We take reasonable steps to make sure these providers protect your information to a standard comparable to New Zealand law. We may also disclose information where the law requires it.

Storage and security

Form submissions, bookings and chat records are stored in our website's secure admin area and our business email. We keep them only as long as we need them for the purposes above, or as required by law, and then delete them.

Your rights

You can ask to see the personal information we hold about you and ask us to correct it. To do this, or if you have any questions, contact us:

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz.

Changes

We may update this policy from time to time. The latest version will always be on this page.